Returns & Exchanges Policy

RETURNS & EXCHANGES POLICY

In-Store Purchases

All in-store sales are final. We do not offer returns, exchanges, or refunds on in-store purchases.

Online Orders

Online orders may be returned within 7 days of delivery. All approved returns will be issued as store credit only — no cash or card refunds will be provided. Return shipping will be deducted from the store credit.

How to Initiate a Return

If you experienced any issues with your item or order, please contact us so we can better assist you. Our team will review your request and guide you through the return process.

Thank you for shopping with Grotto Treasures — we appreciate your support!